Refund Policy
Edition of 26 June 2026
This Refund Policy constitutes an integral part of the Public Offer of "GFC ENERGY" LLC and sets out the terms for the refund of funds for the paid services of the Flexa service. Edition of 26 June 2026.
1. Nature of the Services
1.1. The Flexa service provides digital services: a subscription (access to the functionality of the online service for employers) and one-time digital services (including Flexa Coins packages).
2. Cancellation of the Subscription
2.1. The Customer has the right at any time to cancel the subscription and/or disable automatic renewal. After cancellation, automatic charges cease, while access to the paid features is retained until the end of the current paid period.
2.2. The cost of an already commenced paid period is non-refundable, except in the cases specified in Section 3.
3. Refund of Funds
3.1. A refund of funds is made if the service was not rendered or was rendered with inadequate quality through the fault of the Provider, in accordance with the Law of the Republic of Uzbekistan "On the Protection of Consumer Rights".
3.2. Funds charged in error are refunded in full.
4. Procedure for Applying
4.1. To obtain a refund, the Customer sends a request to the email hello@flexa.jobs indicating the payment details (date, amount, transaction identifier) and the reason.
4.2. The Contractor confirms receipt of the request within 2 (two) business days and reviews the request on its merits within no more than 10 (ten) business days of receipt.
4.3. The refund of funds is made by the same method by which the payment was made (to the same bank card), in accordance with Article 27 of the Law of the Republic of Uzbekistan "On Electronic Commerce".
5. Refunds to individuals
5.1. If payment was made by an individual (including on behalf of or in the interests of a legal entity or individual entrepreneur), that individual may request a refund under the procedure established by this Policy, taking into account the Law of the Republic of Uzbekistan “On Protection of Consumer Rights”.
5.2. Confirmation and review terms for requests from individuals are the same as those set out in section 4. Refunds are made to the same bank card used for the payment.
6. Contacts
"GFC ENERGY" LLC, TIN 310731422, Afrosiab Str. 35/1/4, Tashkent 100029, Uzbekistan. Phone: +998 71 252 52 87. Email: hello@flexa.jobs.